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Spelling & Formatting.

Please check your order carefully for spelling errors and make sure you have entered your name exactly the way you would like it printed.

All labels will be printed exactly as they are entered.

It is usual for names to start with a capital letter followed by lowercase letters. For example John Smith.

However, if you would like your name all in lowercase (john smith) or all in uppercase (JOHN SMITH) we are happy to print this for you.

Reprinting Policy.

If you receive your labels and there is an error in the spelling or design of your labels that is the fault of My Name Label we will correct the error and reprint your labels immediately at no additional cost to you.

If you, the customer, have made an error when entering your order, please call My Name Label immediately. Labels are often printed the day after we receive your order. If you contact us before we have printed your labels we can make any changes you require. If you have placed your order after office hours please phone and leave a message. Once your labels have been printed we cannot reprint them at our cost.

Delivery Time

All orders are delivered via Australia Post and will be delivered to your letterbox. Please allow time for your order to be delivered to you. We cannot guarantee Australia Post delivery times.

We guarantee that all orders using the standard delivery option will leave our office within 4 working days at most, often sooner.

Express Delivery orders will be printed, packed and mailed the next working day.

PLEASE NOTE: If you do not receive your order within a reasonable time, allowing for Australia Post delivery, please call us immediately as occasionally orders do get lost in the post or are returned to us.